Shipping policy

How long does it take for you to ship my order?

All orders are shipped 3 days after ordering.

What if I never received my item?

We are not responsible for lost or stolen packages after they leave the Urban Accessories facilities. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier (ex. UPS, USPS, FedEx, DHL). We will provide you with the address , shipping carrier information, tracking information and date of delivery to assist you with your claim investigation. You shall receive compensation for your lost/stolen package through the shipping carrier.